ROI stands for “Return on Investment.” In simple terms, it’s what you get back when you spend money on something. In most businesses, it’s easy to measure ROI—you spend money on advertising, and you see how much extra money you make from new customers.
But when it comes to hiring people, it’s not that simple. You’re not just spending money; you’re investing in people who can help your company grow in ways that are hard to measure with just numbers.
The Human Capital Equation: A Simple Formula
Think of the Human Capital Equation as a simple math problem. You’re adding up two types of benefits you get from hiring someone:
1. Tangible Returns: These are the easy-to-measure things like how much more work gets done or how sales have increased.
2. Intangible Treasures: These are the hard-to-measure things like how well the new person fits into your company culture or how creative they are.
Then you subtract the money and time you spent on hiring and training them. Divide that by the money you invested, and multiply by 100 to get a percentage. That’s your ROI.
The Challenges: It’s Not Always Easy
The tricky part is figuring out how to measure the “hard-to-measure” things. How do you put a number on someone’s creativity or how well they fit in with the team? It’s complicated, but it’s important to try because these things also contribute to how successful your business will be.
Why Should You Care?
Understanding ROI in hiring helps you make better decisions. It helps you figure out what kind of people you should hire to achieve your business goals. It also helps you understand how effective your hiring process is.
In a Nutshell
Hiring people is like going on an adventure. You’re looking for treasure, but it’s not always gold and jewels. Sometimes the real treasure is finding the right person who fits into your team and helps everyone do better.
So, when you’re hiring, think about both the numbers and the less measurable qualities that someone brings to the table. Both are important for your business’s success.